How to Cancel pCloud
Cancel pCloud in a few minutes. Exact steps, the traps to avoid, refund rules, and what happens to your data after cancellation.
The short answer
pCloud costs €4.99–€9.99/month. You keep access until the end of the period you have already paid for, so cancelling early does not lose you time. Lifetime plans are a one-time purchase — there is nothing recurring to cancel, which confuses people looking for a subscription.
Leutrim Miftaraj
Founder, SubTracker · Updated July 21, 2026
Step by step
- 1
Check whether you have a lifetime plan
pCloud sells one-time lifetime storage. If you bought that, there is no recurring subscription to cancel.
- 2
Download your files
For recurring plans, move data off before the subscription ends.
- 3
Cancel in account settings
Sign in on the web and open the subscription section.
- 4
Verify what remains
Free accounts have a small allocation; anything above it becomes inaccessible.
Before you cancel
- •Lifetime plans are a one-time purchase — there is nothing recurring to cancel, which confuses people looking for a subscription.
- •Crypto and other add-on features are billed separately from storage.
- •Free tier allocation is small; download before downgrading.
Refunds
A refund window applies shortly after purchase for both recurring and lifetime plans.
Before you cancel entirely
Before cancelling, check whether a cheaper tier or an annual plan would solve the problem. Annual billing is typically fifteen to twenty percent cheaper than monthly.
Storage cancellations delete data
Cloud storage is the only category where cancelling can destroy something irreplaceable, and it is the one people most often get wrong.
The mechanism is simple. Your paid plan gives you, say, 200 GB. The free tier gives you 5 GB. When the paid plan ends and you are storing 80 GB, the provider does not politely hold the excess — syncing stops, the account goes read-only, and after a grace period the provider begins deleting to fit the free allowance.
Photos are almost always the problem. Phone photo libraries reach tens of gigabytes without anyone noticing, and if the library exists only in the cloud, "downgrading the plan" and "deleting your photos" are the same action separated by a few weeks.
The correct order of operations
Check your current usage first. Then download everything that exceeds the free tier to a local drive or another service, and verify the download actually completed — a partial sync that looks finished is a common failure. Only then downgrade.
Give yourself the full billing period to do this. The downgrade usually takes effect at the end of the cycle, which is the window you have to move data out. Starting the day before renewal is not enough time for a large photo library.
Leave large shared folders first
On Dropbox and Google Drive, shared folders you own count against your quota even when someone else created the content. Leaving or transferring ownership of large shared folders before downgrading can bring you under the free limit without deleting anything.
If you are charged after cancelling
- •Keep the cancellation confirmation. An email or a screenshot showing the date is the document that resolves this, and it is much easier to save now than to reconstruct later.
- •If you are charged after cancelling, contact the provider first with the confirmation attached. Most reverse the charge without argument when presented with a timestamped confirmation.
- •If the provider does not resolve it, your bank or card issuer can reverse the payment. Card networks treat a charge after a documented cancellation as a straightforward chargeback, and the confirmation is the evidence you need.
- •For recurring card payments you can also instruct your bank to block future payments to that merchant. In the EU and UK, banks are required to honour this instruction even if the merchant continues to request payment.
Current pricing: €4.99–€9.99/month · pcloud.com
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Start freeFrequently asked questions
How do I cancel pCloud?+
pCloud sells one-time lifetime storage. If you bought that, there is no recurring subscription to cancel. For recurring plans, move data off before the subscription ends.
Do I get a refund when I cancel pCloud?+
A refund window applies shortly after purchase for both recurring and lifetime plans.
What happens after I cancel pCloud?+
You keep access to pCloud until the end of the billing period you have already paid for. After that the subscription stops and you are not charged again.
How much does pCloud cost?+
pCloud costs €4.99–€9.99/month based on 2026 pricing. Prices vary by region and plan tier, so check your account for the exact amount you are charged.
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