How to Cancel Peloton App
Cancel Peloton App in a few minutes. Exact steps, the traps to avoid, refund rules, and what happens to your data after cancellation.
The short answer
Peloton App costs $12.99–$24.00/month. You keep access until the end of the period you have already paid for, so cancelling early does not lose you time. Cancelling the membership does not cancel hardware financing — those are two different obligations, and this catches people out.
Leutrim Miftaraj
Founder, SubTracker · Updated July 21, 2026
Step by step
- 1
Identify which subscription you have
Peloton sells an All-Access membership tied to hardware and a separate App membership. They are cancelled differently and cost different amounts.
- 2
For the App membership, cancel where you subscribed
If you signed up through Apple or Google, cancel in those subscription settings; if directly, cancel in your Peloton account on the web.
- 3
For All-Access, use your Peloton account
This is managed in your account settings and is tied to the equipment rather than the person.
- 4
Check any financing separately
Hardware financing is a separate agreement and continues regardless of the membership.
Before you cancel
- •Cancelling the membership does not cancel hardware financing — those are two different obligations, and this catches people out.
- •All-Access covers everyone in a household on the equipment; the App membership is per person. Cancelling the wrong one changes who loses access.
- •Workout history is retained if you resubscribe, but leaderboard participation and live classes end immediately.
Refunds
Refunds for a partial period are not standard. The membership normally runs to the end of the paid month.
Before you cancel entirely
If cost rather than usage is the problem, ask about a freeze or hold before cancelling. Most gyms offer one, and it avoids paying a new joining fee later.
The category with real contracts
Fitness is the only category on this site where cancellation is a contractual process rather than a button, and treating it like a streaming subscription is how people end up paying for another year.
Three things make it different. Minimum terms of 12 or 24 months are standard. Notice periods of 30 days are common and some contracts require considerably more. And a meaningful number of operators still require cancellation in writing, by post, to a specific address — an email or an in-app request may have no legal effect at all.
Find the anniversary date
The single most important piece of information is your contract anniversary and the notice window before it. Many contracts auto-renew for a further full term unless notice is received a set number of days beforehand. Miss that window by a day and you are committed for another year regardless of whether you attend.
Work backwards from the anniversary date, add the notice period, and act before that. If the contract is unclear, ask the operator in writing for the exact deadline and keep the reply.
Freezing is often better than cancelling
If the problem is cost or a temporary inability to attend rather than a permanent decision, ask about a freeze or hold. Most operators offer one for a small monthly fee or free for medical reasons. It avoids paying a new joining fee when you return, which frequently exceeds the amount saved by cancelling.
Early exit on medical or relocation grounds
Most jurisdictions require gyms to release members who relocate beyond a reasonable distance or who have a medical reason preventing attendance. This usually requires documentation — a doctor's note or proof of a new address. It is worth asking, because operators rarely volunteer that the option exists.
If you are charged after cancelling
- •Keep the cancellation confirmation. An email or a screenshot showing the date is the document that resolves this, and it is much easier to save now than to reconstruct later.
- •If you are charged after cancelling, contact the provider first with the confirmation attached. Most reverse the charge without argument when presented with a timestamped confirmation.
- •If the provider does not resolve it, your bank or card issuer can reverse the payment. Card networks treat a charge after a documented cancellation as a straightforward chargeback, and the confirmation is the evidence you need.
- •For recurring card payments you can also instruct your bank to block future payments to that merchant. In the EU and UK, banks are required to honour this instruction even if the merchant continues to request payment.
Current pricing: $12.99–$24.00/month · onepeloton.com
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Start freeFrequently asked questions
How do I cancel Peloton App?+
Peloton sells an All-Access membership tied to hardware and a separate App membership. They are cancelled differently and cost different amounts. If you signed up through Apple or Google, cancel in those subscription settings; if directly, cancel in your Peloton account on the web.
Do I get a refund when I cancel Peloton App?+
Refunds for a partial period are not standard. The membership normally runs to the end of the paid month.
What happens after I cancel Peloton App?+
You keep access to Peloton App until the end of the billing period you have already paid for. After that the subscription stops and you are not charged again.
How much does Peloton App cost?+
Peloton App costs $12.99–$24.00/month based on 2026 pricing. Prices vary by region and plan tier, so check your account for the exact amount you are charged.
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