How to Cancel Planet Fitness
Cancel Planet Fitness in a few minutes. Exact steps, the traps to avoid, refund rules, and what happens to your data after cancellation.
The short answer
Planet Fitness costs $15.00–$24.99/month. You keep access until the end of the period you have already paid for, so cancelling early does not lose you time. In-person or certified-mail cancellation requirements are the defining feature here — you generally cannot cancel through the app or by email, and calling is often not accepted either.
Leutrim Miftaraj
Founder, SubTracker · Updated July 21, 2026
Step by step
- 1
Check how your home club accepts cancellation
This is the crucial step. Many locations require cancellation in person at your home club or by written letter sent certified mail — online cancellation is often not available.
- 2
If sending a letter, use certified mail
Send it with tracking and delivery confirmation. Proof of delivery is what resolves disputes here, and disputes are common.
- 3
Note the billing cutoff date
Cancellations typically must be received before a specific date in the month to avoid the next charge; requests after it process a further payment.
- 4
Watch for the annual fee
An annual fee is charged separately from the monthly membership and may still be taken if it falls due before cancellation completes.
Before you cancel
- •In-person or certified-mail cancellation requirements are the defining feature here — you generally cannot cancel through the app or by email, and calling is often not accepted either.
- •The separate annual fee catches people out; it is charged on its own schedule regardless of the monthly cycle.
- •Cancelling at a club other than your home club is frequently refused.
- •Keep the delivery receipt. Membership cancellations that "were never received" are the most common complaint in this category.
Refunds
Refunds of already-charged amounts are unusual. The cutoff date matters far more than any refund request.
Before you cancel entirely
If cost rather than usage is the problem, ask about a freeze or hold before cancelling. Most gyms offer one, and it avoids paying a new joining fee later.
The category with real contracts
Fitness is the only category on this site where cancellation is a contractual process rather than a button, and treating it like a streaming subscription is how people end up paying for another year.
Three things make it different. Minimum terms of 12 or 24 months are standard. Notice periods of 30 days are common and some contracts require considerably more. And a meaningful number of operators still require cancellation in writing, by post, to a specific address — an email or an in-app request may have no legal effect at all.
Find the anniversary date
The single most important piece of information is your contract anniversary and the notice window before it. Many contracts auto-renew for a further full term unless notice is received a set number of days beforehand. Miss that window by a day and you are committed for another year regardless of whether you attend.
Work backwards from the anniversary date, add the notice period, and act before that. If the contract is unclear, ask the operator in writing for the exact deadline and keep the reply.
Freezing is often better than cancelling
If the problem is cost or a temporary inability to attend rather than a permanent decision, ask about a freeze or hold. Most operators offer one for a small monthly fee or free for medical reasons. It avoids paying a new joining fee when you return, which frequently exceeds the amount saved by cancelling.
Early exit on medical or relocation grounds
Most jurisdictions require gyms to release members who relocate beyond a reasonable distance or who have a medical reason preventing attendance. This usually requires documentation — a doctor's note or proof of a new address. It is worth asking, because operators rarely volunteer that the option exists.
If you are charged after cancelling
- •Keep the cancellation confirmation. An email or a screenshot showing the date is the document that resolves this, and it is much easier to save now than to reconstruct later.
- •If you are charged after cancelling, contact the provider first with the confirmation attached. Most reverse the charge without argument when presented with a timestamped confirmation.
- •If the provider does not resolve it, your bank or card issuer can reverse the payment. Card networks treat a charge after a documented cancellation as a straightforward chargeback, and the confirmation is the evidence you need.
- •For recurring card payments you can also instruct your bank to block future payments to that merchant. In the EU and UK, banks are required to honour this instruction even if the merchant continues to request payment.
Indicative pricing: $15.00–$24.99/month · planetfitness.com This figure is indicative and has not been verified against Planet Fitness's current billing page. Regional pricing changes often — check the provider directly before relying on it. The cancellation steps above are unaffected.
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Start freeFrequently asked questions
How do I cancel Planet Fitness?+
This is the crucial step. Many locations require cancellation in person at your home club or by written letter sent certified mail — online cancellation is often not available. Send it with tracking and delivery confirmation. Proof of delivery is what resolves disputes here, and disputes are common.
Do I get a refund when I cancel Planet Fitness?+
Refunds of already-charged amounts are unusual. The cutoff date matters far more than any refund request.
What happens after I cancel Planet Fitness?+
You keep access to Planet Fitness until the end of the billing period you have already paid for. After that the subscription stops and you are not charged again.
How much does Planet Fitness cost?+
Planet Fitness costs $15.00–$24.99/month based on 2026 pricing. Prices vary by region and plan tier, so check your account for the exact amount you are charged.
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