Handbook

Two ways to sign in, both free:

1. 1Sign up with an email address and password, or continue with Google.
2. 2If you used email, open the confirmation message and click the link. It stays valid for 24 hours.
3. 3You land in a short onboarding flow where you can add your first subscriptions straight away.

1. 1Open Subscriptions and choose Add subscription.
2. 2Start typing a provider name. Known providers fill in the plan, price, billing cycle and website for you — you can change any of it.
3. 3Not in the list? Type the name and fill in the fields yourself. Nothing is restricted to known providers.
4. 4Set the amount, the billing interval and the next payment date, then save.

Available intervals:

• Daily — converted at 30 days per month.
• Weekly — converted at 4.33 weeks per month.
• Monthly — used as entered.
• Quarterly — divided by three.
• Yearly — divided by twelve.
• One-time payment — a purchase rather than a cycle.

• Active — currently billing. Counts towards all totals.
• Trial — a free or discounted trial period. Does not count towards totals until you switch it to active, because you have not paid anything yet.
• Paused — temporarily not billing. Excluded from totals, kept in your list.
• Cancelled — ended. Excluded from totals, kept for your records and included in data exports.

Both are usable as filters in the subscription list, and you can search by tag.

• Edit categories, including colour and icon, under Categories.
• Add tags as a comma-separated list on the subscription form. Up to ten per subscription.

• Cancellation period — the notice you must give. Used to warn you in time.
• Cancellation link — the page where you actually cancel. Shown as a direct button on the subscription.
• Cancellation notes — under Advanced. For the details that catch people out: phone only, account number required, must be sent by post.

• Remind me — how many days before payment to warn you, per subscription.
• Cancellation notes — see above.
• Registered email account — which inbox a subscription is under, useful if you have several.
• Payment method — free text with suggestions, so you can find every subscription on a card you are about to replace.

Three kinds of reminder, with different wording so you can tell them apart at a glance:

• Renewal — a recurring subscription is about to charge you again.
• Trial ending — a trial is about to convert. Worded as a first charge, not a renewal, because that is what it is.
• Cancellation deadline — the last moment to cancel given the notice period you entered.

• Month — the full grid, with a per-day total and a running month total.
• Week — seven rows for the selected week. Easier to read on a phone than a seven-column grid.
• List — every payment in the month in date order, past ones dimmed. Nothing is truncated, which makes it the most useful view on a small screen.

• All — everything.
• Renewals — recurring subscriptions only. Excludes trials, which have not started charging, and one-time purchases, which never will.
• Trials — subscriptions in a trial period.
• Annual — yearly subscriptions, the ones easiest to forget.
• High cost — your most expensive subscriptions.

• Export calendar (.ics) — a one-off download of what is currently shown, including any active filter.
• Subscribe — a private feed URL you can add to Google Calendar, Apple Calendar or Outlook. It updates as your subscriptions change.

Plus adds:

• Renewal reminders
• Price-change alerts
• Reports & charts
• CSV/JSON export
• Document attachments

Family adds:

• Everything in Plus
• Shared workspace
• Role-based access

• SubTracker never connects to your bank, card or payment accounts. Everything is entered by you.
• Data is stored in the EU/UK region and covered by GDPR.
• Product analytics are first-party and aggregate — no third-party trackers, no advertising networks.
• You can export everything at any time, and delete your account and all associated data from Settings.

1. 1If sign-in reports that your email is not confirmed, use the link on that screen to send a new confirmation message.
2. 2Check spam and junk, and in Gmail the Promotions tab. Search for hello@subtracker.io.
3. 3Found it in spam? Mark it as not spam so future messages reach your inbox.
4. 4Still nothing after a few minutes? Email hello@subtracker.io and we will confirm your account manually or send you a one-time sign-in link.

• Only active subscriptions count. Anything set to trial, paused or cancelled is deliberately excluded.
• One-time payments contribute zero to monthly and yearly totals by design. They are listed separately on the Reports page.
• Check the billing interval — a yearly amount entered as monthly will be twelve times too high.
• Subscriptions in a currency other than your base currency are converted; you can change your base currency in Settings.

• Reminders only go out for active and trial subscriptions, not paused or cancelled ones.
• One-time purchases never generate renewal reminders.
• Check whether the reminder is snoozed, and check the lead time under Advanced.
• Reminders fire on an exact day count before the payment date — if the date passed without being updated, the reminder window may already have gone.